{"id":15877,"date":"2024-12-04T18:10:32","date_gmt":"2024-12-04T18:10:32","guid":{"rendered":"https:\/\/hejabi.uk\/?page_id=15877"},"modified":"2026-02-06T09:59:37","modified_gmt":"2026-02-06T09:59:37","slug":"return-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/hejabi.uk\/?page_id=15877","title":{"rendered":"Return and Exchange Policy"},"content":{"rendered":"\t\t
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\n\n

\n Return and Exchange Policy\n <\/h2>\n\n

\n Returns\n <\/h3>\n\n

\n We hope you love your purchase. If you change your mind, you have the right to cancel your order within\n 14 days<\/strong> of receiving it, in accordance with UK consumer law.\n <\/p>\n\n

\n After notifying us of your cancellation, you have a further 14 days<\/strong> to return the item.\n <\/p>\n\n

\n Return Conditions\n <\/h3>\n\n
    \n
  • Items must be unused, unworn, and in their original condition<\/li>\n
  • Items must be returned in original packaging (including tags and labels)<\/li>\n
  • Proof of purchase or order number is required<\/li>\n <\/ul>\n\n

    \n Non-Returnable Items\n <\/h3>\n\n
      \n
    • Used or worn items<\/li>\n
    • Items without original packaging<\/li>\n
    • Personal accessories for hygiene reasons<\/li>\n <\/ul>\n\n

      \n Refunds\n <\/h3>\n\n

      \n Once we receive and inspect your return, refunds will be processed within\n 5\u20137 working days<\/strong> to the original payment method.\n <\/p>\n\n

      \n Exchanges\n <\/h3>\n\n

      \n If you wish to exchange an item, please contact us before returning your order.\n <\/p>\n\n

      \n Return Shipping\n <\/h3>\n\n

      \n Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.\n <\/p>\n\n

      \n Contact Us\n <\/h3>\n\n

      \n To request a return or exchange, please contact us at:
      \n customer-service@hejabi.uk<\/strong>\n <\/p>\n\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Return and Exchange Policy Returns We hope you love your purchase. If you change your mind, you have the right<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15877","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn and Exchange Policy - hejabi.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hejabi.uk\/?page_id=15877\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Exchange Policy - hejabi.uk\" \/>\n<meta property=\"og:description\" content=\"Return and Exchange Policy Returns We hope you love your purchase. 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